Learn more about your contacts' experience at your event with a post-event survey! Basic surveys can be created using the Eloqua form builder, then sent out via email to fans who attended. Your marketing automation contact can share more information on what options are available to automate your surveys if you want to send them all season long.

For college athletics and professional sport clients, it is recommended to wait until the morning after the game to send a survey. Additionally, while surveys can be automated, some clients choose to send them manually so the email content can take team performance and game outcome into consideration.

How to Set It Up: If you need help creating or sending a survey for your next event or next season, let your marketing automation contact know the depth of the survey you wish to use and if you want to send it on a one-off basis or automate to send after multiple events. Please also provide the criteria of who should receive the survey email (season code, event code, and any exclusions).

Need more help? Check out our Advanced Form Training LCS and review more information about forms in the Eloqua Help Center!